Safe auto insurance payment6/17/2023 ![]() ![]() When I finally spoke with my representative for that department, I was told that I would only be allowed to keep my rental for three more days when it was on a Friday, and still unable to get anything. Then it took three more days for the claim to be processed by the total loss division, and given an offer for it. I noticed this and when emailed the adjusters findings which clearly state non drivable/ total loss I had to call the insurance company back and go through several representatives to finally get this problem fixed. Then when they did call me back after the adjust had looked at the vehicle they stated the vehicle was fixable and waited me the same price from another claim I had with them back on Novemwhen a deer struck my van. It took them a week to start my rental through them and then only allow the rental for 20 days even though my policy states 30. ![]() After the claim was initiated it took this company 3 weeks to get an adjuster out to look at my vehicle. On February 8 of this year I was in a motor vehicle accident in ****** ******* on my lunch break. They change things in your policy without giving any notices. ![]() I have had insurance through this company for over a year now and have had nothing but trouble the entire time! I pay almost $1600 a year of my insurance with them. ![]()
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